Règlement





Terms and Conditions of the Vasco Nails online store - Hybrid Varnish Manufacturer


Specifying, among other things, the rules for concluding sales agreements through the Store, containing the most important information about the Seller, the Store and Consumer rights.

The provisions regarding an Authorised Economic Operator apply to contracts concluded after January 1, 2021.

CONTENTS
§ 1 Definitions
§ 2 Contacting the Seller
§ 3 Technical Requirements
§ 4 Shopping in the Store
§ 5 Payments
§ 6 Order Fulfilment
§ 7 Right to withdraw from contract
§ 8 Exceptions to the right to withdraw from the contract
§ 9 Complaints
§ 10 Coupons de réduction et leur utilisation
§ 11 Personal data
§ 12 Reservations
Appendix 1: Withdrawal Form

§ 1 DEFINITIONS

Working Days – days from Monday to Friday, excluding public holidays.
Customer – A consumer within the meaning of the Civil Code.
Account – the free Store function (service provided electronically), regulated by separate regulations, thanks to which the Buyer can set up his/her individual Account in the Store.
Buyer – each Buyer in the Store.
Privileged Buyer – Preferential Consumer or Entrepreneur.
Authorised Economic Operator – an economic operator concluding an agreement with the Seller directly, related to his/her business activity, but not of a professional nature for him/her (the definition is valid for agreements concluded after 1 January 2021).
Terms & Conditions (T&Cs) – these terms & conditions.
Store / Shop – Vasco Nails online store - Manufacturer of Hybrid Varnishes run by the Seller at https://vasco-nails.eu.
Seller – MARCIN ROBERT ZIELIŃSKI, an entrepreneur running a business under the name of VASCO GEL POLISH SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ, registered in the Central Register and Information on Economic Activity kept by the minister competent for economy and keeping the Central Register and Information on Economic Activity, Tax identification number: 7262690363, REGON no. 521442588, 71 Inflancka Street, Łódź 91-848.

§ 2 CONTACTING THE SELLER

  1. Postal address: 71 Inflancka Street, Łódź 91-848
  2. E-mail address: [email protected]
  3. Phone: +48 667 043 907

§ 3 TECHNICAL REQUIREMENTS

  1. To use the Store, the following are necessary:
    • device with access to the Internet
    • Internet browser supporting JavaScript and cookies.
  2. In order to place an order in the Store, apart from the requirements specified in paragraph 1 , it is necessary to have an active e-mail account.

§ 4 SHOPPING IN THE STORE

  1. Prices of goods available in the Store are total prices for the goods.
  2. Seller points out that the total price of the order consists of the price of the goods indicated in the Store and, if applicable, the cost of delivery.
  3. The goods selected for purchase should be added to the shopping basket in the Store.
  4. Next the Buyer chooses the method of delivery of goods and the method of payment for the order and provides the data necessary to complete the order.
  5. The order is placed at the moment of confirming the content of the basket and accepting the T&Cs by the Buyer.
  6. Placing an order is the same as concluding a sales agreement between the Buyer and the Seller.
  7. The Seller will provide the privileged Buyer with confirmation of the conclusion of the sales agreement on a durable carrier at the latest at the time of delivery of goods.
  8. The Buyer can register at the Store, i.e. create an Account therein, or make purchases without registration by providing his/her data with each order.

§ 5 PAYMENTS

  1. Buyer can pay for the order:
    1. by transfer to the Seller's bank account;
    2. by a payment card:
      • Visa
      • Visa Electron
      • MasterCard
      • MasterCard Electronic
      • Maestro
    3. via a payment platform:
      • Shoper Payments
      • PayPal
      • Przelewy24
      • PAYPO
    4. cash on delivery, i.e. by card or cash at the time of delivery of the goods to the Buyer;
    5. by card or cash at the time of collection of personal goods.
  2. In case of payment via the Shoper payment platform, the entity providing online payment service is Blue Media S.A.
  3. In case of payments in advance, the order must be paid for within 7 working days after placing the order.
  4. The seller informs that in case of some payment methods, due to their specificity, payment for the order will have to be made immediately after placing the order.

§ 6 ORDER FULFILMENT

  1. The Seller is obliged to deliver the Goods without defects.
  2. The order fulfilment time is 1 Business Day.
  3. If the Buyer has chosen to pay for the order in advance, the Seller will proceed with the order after the payment has been made.
  4. Countries where the delivery is made:
    • Poland
    • Germany
  5. Based on the method of delivery chosen by the Buyer, Goods purchased in Store are delivered:
    1. By a courier company
    2. To InPost parcel machines
  6. The buyer may collect the goods in person at the company's premises during its opening hours.
  7. In case of personal collection, the goods will be ready for collection on the indicated date of order completion, and in case of shipping, on the date indicated by the Seller.

§ 7 THE RIGHT TO WITHDRAW FROM THE CONTRACT

  1. Privileged Buyer has the right to withdraw from the contract concluded with the Seller through the Store, subject to § 8 of the T&Cs, within 14 days without giving any reason.
  2. The deadline for withdrawal from the contract expires after 14 days from the date:
    1. on which the Privileged Buyer came into possession of the goods or on which a third party (other than the carrier) indicated by the Priority Buyer came into possession of the goods;
    2. on which the Priority Buyer has acquired possession of the last item or on which a third party (other than the carrier) indicated by the Priority Buyer has acquired possession of the last item in case of a contract involving the transfer of ownership of multiple items which are delivered separately.
  3. To exercise the right of withdrawal the privileged buyer must inform the Seller, using the data specified in § 2 of the T&Cs, of their decision to withdraw from the contract by an unequivocal statement (for example, a letter sent by post or information transmitted by e-mail).
  4. The privileged Buyer may use the model withdrawal form at the end of the T&Cs, but it is not obligatory.
  5. To meet the withdrawal deadline it is sufficient for the privileged Buyer to send information concerning the exercise of his right of withdrawal before the expiry of the withdrawal period.

    EFFECTS OF WITHDRAWAL
  6. In the event of withdrawal from the concluded contract, the Seller shall refund to the privileged Buyer all payments received from him/her, including the costs of delivering the goods (except for additional costs resulting from the preferred method of delivery chosen by the Buyer, other than the cheapest standard delivery method offered by the Seller), immediately, and in any case no later than 14 days from the date on which the Seller was informed about the Privileged Buyer's decision to exercise the right to withdraw from the contract.
  7. The reimbursement shall be made by the Seller using the same payment methods that were used by the Consumer in the original transaction, unless the Consumer agrees to a different solution. In each case the Consumer shall not incur any fees in connection with this return.
  8. The Seller may withhold payment refund until the Product has been returned or until the proof of return is provided to the Seller, whichever occurs first.
  9. The seller asks you to return the goods to the following address: 71 Inflancka Street, Łódź 91-848, immediately, and in any event not later than 14 days from the date on which the Privileged Buyer informed the Seller about the withdrawal from the sales agreement. The deadline is met if the privileged buyer sends back the goods before the expiry of the 14-day period.
  10. The priority buyer is liable for the direct costs of returning the goods.
  11. The privileged buyer is liable only for the diminution of the value of the goods resulting from the use of the goods in a manner other than necessary to ascertain the nature, characteristics and functioning of the goods.
  12. If the goods, due to their nature, cannot be returned by ordinary mail, the Priority Buyer will also have to bear the direct costs of returning the goods. The privileged Buyer will be informed of the estimated amount of these costs by the Seller in the description of the goods in the Store or when placing the order.
  13. If there is a need for a refund for a transaction made by a privileged Buyer with a payment card, the Seller will make the refund to the bank account assigned to that payment card.

§ 8 EXCEPTIONS FROM THE RIGHT OF WITHDRAWAL

  1. The right of withdrawal from a contract concluded at a distance, referred to in § 7 of the Terms and Conditions, shall not apply to the contract:
    1. in which the subject matter of the contract is an item not prefabricated, produced according to the specifications of the privileged Buyer or serving to satisfy his individualized needs;
    2. in which the subject matter of the contract is an item which is subject to rapid deterioration or has a short period of usefulness for use;
    3. in which the subject matter of the contract  is an item delivered in a sealed package which cannot be returned after opening the package for health protection or hygienic reasons, if the package has been opened after delivery;
    4. in which the subject matter of the contract  are items, which after delivery, due to their nature, are inseparably connected with other items;
    5. in which the subject matter of the supply are sound or visual recordings or computer programs supplied in sealed packaging if the packaging has been opened after delivery;
    6. for supply of newspapers, periodicals, and magazines, with the exception of subscription agreement;
    7. in which the price or remuneration depends on fluctuations of the financial market over which the Seller has no control and which may occur before the expiry of the withdrawal period.

§ 9 COMPLAINTS

  1. In case of a defect in the goods, the Buyer has the right to complain about the defective goods on the basis of the warranty regulated in the Civil Code or a guarantee, if such a guarantee was granted.
  2. Using the warranty, the Buyer may, on the terms specified in the Civil Code and within the time limits specified therein:
    1. submit a price reduction request,
    2. in case of a material defect - make a statement of withdrawal from the agreement,
    3. demand item to be replaced with a defect-free one,
    4. demand removal of defects.
  3. The Seller asks for submitting complaints based on the warranty rights to the postal or electronic address specified in § 2 of the T&Cs.
  4. If it turns out that in order to consider the complaint it is necessary to deliver the defective goods to the Seller, the Buyer is obliged to deliver the goods, in case of a privileged Buyer - at the expense of the Seller, to the address: 71 Inflancka Street, Łódź 91-848.
  5. If there is an additional guarantee on the goods, the information about it, as well as its conditions, is available in the product description in Store.
  6. Complaints regarding the operation of the Store should be sent to the e-mail address indicated in § 2 of the Terms and Conditions.
  7. The complaint shall be processed by the Seller within 14 days.

    OUT-OF-COURT WAYS OF HANDLING COMPLAINTS AND CLAIMS
  8. In the event that the complaint procedure fails to bring the result expected by the Consumer, the Consumer may use, among others:
    1. a mediation service conducted by the competent regional Inspectorate of Trade Inspection, to which a request for mediation should be submitted. The procedure is free of charge. The list of Inspectorates is available here: https://www.uokik.gov.pl/wazne_adresy.php#faq595;
    2. appeal to an amicable consumer court operating at the Voivodeship Inspectorate of the Trade Inspection with a request to settle the dispute arising from the concluded contract. The procedure is free of charge. The list of courts is available at: https://www.uokik.gov.pl/wazne_adresy.php#faq596;
    3. use free assistance of municipal or district consumer ombudsman;
    4. use online ODR platform available at: https://ec.europa.eu/consumers/odr/main/?event=main.home.howitworks.

§ 10 COUPONS DE RÉDUCTION ET LEUR UTILISATION

  1. Les bons de réduction sont des bons qui ne peuvent en aucun cas être achetés. Ils ne sont émis que dans le cadre de campagnes publicitaires et ont une date d'expiration précise.
  2. Les coupons de réduction ne peuvent être utilisés que pendant une certaine période lors d'une seule commande. Certains produits peuvent être exclus de la campagne publicitaire. Les coupons de réduction ne peuvent pas être utilisés pour l'achat de cartes-cadeaux. Veuillez noter que les coupons de réduction peuvent nécessiter un montant minimum de commande.
  3. La valeur du produit ne peut être inférieure au montant du bon de réduction. Si le prix du produit est supérieur à la valeur du bon de réduction, la différence peut être réglée par un autre moyen de paiement. Le bon de réduction ne peut être échangé contre de l'argent liquide et n'est en aucun cas productif d'intérêts. En cas de retour total ou partiel d'un produit, la valeur du bon de réduction ne peut être remboursée.
  4. Les coupons de réduction ne peuvent être utilisés qu'avant la fin du processus de commande. Il n'est pas possible de les utiliser ultérieurement. Il n'est pas permis de transférer les coupons de réduction à d'autres personnes. Il n'est pas possible de combiner plusieurs coupons en même temps.
  5. Si vous utilisez un bon de réduction lors de vos achats, sachez que nous nous réservons le droit de facturer le prix total des produits, qui sera retenu si, en raison d'une annulation, la valeur totale de la commande est inférieure à la valeur du bon de réduction.

§ 11 PERSONAL DATA

  1. The administrator of personal data provided by the Buyer while using the Store is the Seller. Detailed information on the processing of personal data by the Seller - including other purposes and grounds for data processing, as well as data recipients - can be found in the Privacy Policy available in the Store - due to the principle of transparency, contained in the general regulation of the European Parliament and of the Council (EU) on data protection - "GDPR".
  2. The purpose of processing the Buyer's data by the Seller, provided by the Buyer in connection with purchases in the Store, is to fulfil orders. The basis for the processing of personal data in this case is:
    • sales contract or actions taken at your request to conclude such contract (art. 6, section 1 letter b of the GDPR),
    • the Seller's legal obligation connected with accounting (Article 6, section 1, Letter c) and
    • the Seller's legitimate interest in processing data in order to establish, assert or defend potential claims (art. 6, section 1, letter f of the GDPR).
  3. Providing data by the Buyer is voluntary, but at the same time necessary to conclude the sales agreement. Failure to provide data will prevent the conclusion of a sales agreement at the Store.
  4. Personal data provided in connection with purchases in the Store will be processed until:
    1. the contract of sale concluded between the Buyer and the Seller ceases to apply;
    2. the legal obligation on the Seller to process Buyer's data ceases to apply;
    3. the possibility of asserting claims by the Buyer or the Seller, related to the sales contract concluded by the Store ceases;
    4. the Buyer's objection to the processing of their personal data has been accepted - if the basis for data processing was the legitimate interest of the Seller
    – depending on what is applicable in a given case and what will happen at the latest.
  5. The Buyer has the right to request:
    1. to access to his/her personal data,
    2. to have his/her data corrected,
    3. to have his/her data removed,
    4. to limit the data processing,
    5. to transfer data to another administrator
      as well as the right to:
    6. object at any time to the processing of data for reasons related to the specific situation of the Buyer - to the processing of personal data concerning them, based on art. 6, section 1 letter f GDPR (i.e. based on the legitimate interests of the administrator),
  6. In order to exercise their rights, the Buyer should contact the Seller using the data from § 2 of the T&Cs.
  7. If the Buyer considers that his data are processed unlawfully, the Buyer may file a complaint with the President of the Office for Personal Data Protection.

§ 12 RESERVATIONS

  1. Supplying of illegal content by the Buyer is forbidden.
  2. Each order placed in the Store constitutes a separate contract of sale and requires a separate acceptance of the T&Cs. The agreement is concluded for the period of an Order and for the purpose of its fulfilment.
  3. Contracts concluded under the T&Cs are concluded in the Polish language.
  4. In the event of any dispute, the court competent to resolve the dispute shall be the court having jurisdiction over the Seller's registered office.



Annex 1 to the Terms and Conditions

Below is a model withdrawal form that the Consumer or Privileged Entrepreneur may, but is not obliged to use:



MODEL AGREEMENT WITHDRAWAL FORM
(complete and return this form only if you wish to withdraw from the contract)

VASCO GEL POLISH SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ
71 Inflancka Street, Łódź 91-848
E-mail address: [email protected]

- I/We (*) ..................................................................... hereby give notice that (*)  I/We (*) /withdraw from my/our (*) contract of sale of the following goodsy (*) / provision of the following service (*) :

..............................................................................................................................................................................

..............................................................................................................................................................................

..............................................................................................................................................................................

- Date of Agreement (*) /received (*)

..............................................................................................................................................................................

- Name and surname of the Consumer (s) / Privileged Entrepreneur (s):

..............................................................................................................................................................................

- Address of the consumer (s) / privileged entrepreneur (s):

..............................................................................................................................................................................

..............................................................................................................................................................................

.............................................................................................
Signature of the consumer (s) / Authorised Economic Operator (s)
(only if the form is sent in paper version)

Date ............................................

(*) delete as appropriate.

The User Account - Terms & Conditions

at the Vasco Nails store - Manufacturer of Hybrid Varnishes



The provisions regarding an Authorised Economic Operator apply to contracts concluded after January 1, 2021.



CONTENTS
§ 1 Definitions
§ 2 Contacting the Seller
§ 3 Technical Requirements
§ 4 Account
§ 5 Complaints
§ 6 Personal data
§ 7 Reservations

§ 1 DEFINITIONS

Customer – A consumer within the meaning of the Civil Code.
Account – the free Store function (service provided electronically), regulated by separate regulations, thanks to which the Buyer can set up his/her individual Account in the Store.
Buyer - each Buyer in the Store.
Privileged Buyer – Preferential Consumer or Entrepreneur.
Authorised Economic Operator – an economic operator concluding an agreement with the Seller directly, related to his/her business activity, but not of a professional nature for him/her (the definition is valid for agreements concluded after 1 January 2021).
Terms & Conditions (T&Cs) - these Account T&Cs.
Store – Vasco Nails online store - Manufacturer of Hybrid Varnishes run by the Seller at https://vasco-nails.eu
Seller - MARCIN ROBERT ZIELIŃSKI, an entrepreneur running a business under the name VASCO GEL POLISH SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ, registered in the Central Register and Information on Economic Activity kept by the minister competent for economy and keeping the Central Register and Information on Economic Activity, Tax identification number: 7262690363, REGON no. 521442588, 71 Inflancka Street, Łódź 91-848.

§ 2 CONTACTING THE SELLER

  1. Postal address: 71 Inflancka Street, Łódź 91-848
  2. E-mail address: [email protected]
  3. Phone: +48 667 043 907

§ 3 TECHNICAL REQUIREMENTS

  1. To set up a fully functioning Account, the Buyer needs:
    • an active e-mail account
    • a device with access to the Internet
    • an Internet browser supporting JavaScript and cookies

§ 4 ACCOUNT

  1. Creating an Account is voluntary and depends on the Buyer.
  2. The Account gives the Buyer additional options, such as: viewing the history of Orders placed by the Buyer in the Store, checking the status of the Order, or editing the Buyer's data.
  3. In order to create an Account, you must complete an appropriate form in the Store.
  4. At the time of creating the Account, an agreement is concluded for an indefinite period between the Buyer and the Seller regarding the maintenance of the Account on the terms specified in the T&Cs.
  5. The Buyer may cancel the Account at any time without incurring any costs.
  6. In order to cancel the Account, please send your resignation to the Seller at the following e-mail address: [email protected], which will result in the immediate deletion of the Account and termination of the Account maintenance contract.

§ 5 COMPLAINTS

  1. Complaints regarding the operation of the Account should be sent to the following e-mail address:
    [email protected].
  2. The complaint shall be processed by the Seller within 14 days.

    OUT-OF-COURT WAYS OF HANDLING COMPLAINTS AND CLAIMS
  3. In the event that the complaint procedure fails to bring the result expected by the Consumer, the Consumer may use, among others:
    1. use a mediation process conducted by the competent regional Inspectorate of Trade Inspection, to which a request for mediation should be submitted. The procedure is free of charge. The list of Inspectorates is available here:https://www.uokik.gov.pl/wazne_adresy.php#faq595;
    2. appeal to a permanent amicable consumer court operating at the Voivodeship Inspectorate of the Trade Inspection with a request to settle the dispute arising from the concluded contract. The procedure is free of charge. The list of courts is available at: https://www.uokik.gov.pl/wazne_adresy.php#faq596;
    3. use free assistance of municipal or district consumer ombudsman;
    4. use online ODR platform available at: https://ec.europa.eu/consumers/odr/main/?event=main.home.howitworks.

§ 6 PERSONAL DATA

  1. The administrator of personal data provided by the Buyer while using the Store is the Seller. Detailed information on the processing of personal data by the Seller - including other purposes and grounds for data processing, as well as data recipients - can be found in the Privacy Policy available in the Store - due to the principle of transparency, contained in the general regulation of the European Parliament and of the Council (EU) on data protection - "GDPR".
  2. The purpose of processing the Buyer's data is to maintain the Account. The basis for the processing of personal data in this case is a contract for the provision of a service or actions taken at the request of the Buyer, aimed at its conclusion (art. 6, section 1 lit. b of GDPR), as well as the legitimate interest of the Seller, consisting in the processing of data in order to establish, assert or defend any claims (art. 6, section 1, letter f of the GDPR).
  3. Providing data by the Buyer is voluntary, but at the same time necessary for setting up and using the Account. Failure to provide data means that the Seller will not be able to provide the Account management service.
  4. The Buyer's data will be processed until:
    1. The account will be deleted by the Buyer or the Seller at the Buyer's request
    2. the possibility of pursuing claims by the Buyer or the Seller related to the Account ceases;
    3. the Buyer's objection to the processing of their personal data has been accepted - if the basis for data processing was the legitimate interest of the Seller
    – depending on what is applicable in a given case and what will happen at the latest.
  5. The Buyer has the right to request:
    1. to access to his/her personal data,
    2. to have his/her data corrected,
    3. to have his/her data removed,
    4. to limit the data processing,
    5. to transfer data to another administrator
      as well as the right to:
    6. object at any time to the processing of data for reasons related to the specific situation of the Buyer - to the processing of personal data concerning them, based on art. 6, section 1 letter f GDPR (i.e. based on the legitimate interests of the administrator).
  6. In order to exercise their rights, the Buyer should contact the Seller using the data from § 2 of the T&Cs.
  7. If the Buyer considers that his data are processed unlawfully, the Buyer may file a complaint with the President of the Office for Personal Data Protection.

§ 7 RESERVATIONS

  1. It is prohibited for Buyers to provide illegal information.
  2. The Account maintenance agreement is concluded in Polish.
  3. In the event of important reasons referred to in sec. 4, the Seller has the right to amend the T&Cs.
  4. Important reasons, referred to in paragraph. 3 are:
    1. the need to adapt the Store to the legal provisions applicable to the Store's operations
    2. improving the security of the service provided
    3. changing the functionality of the Account that requires modification of the T&Cs.
  5. The Buyer will be informed about the planned amendment to the T&Cs at least 7 days before the change is implemented via an e-mail sent to the address assigned to the Account.
  6. If the Buyer does not accept the planned change, they should notify the Seller by sending an appropriate message to the Seller's e-mail address: [email protected], which will result in the termination of the Account maintenance agreement upon the date of entry into force of the planned change or earlier, if requested by the Buyer.
  7. If the Buyer does not object to the planned change until its entry into force, it is assumed that they accept it, which does not constitute any obstacle to termination of the contract in the future.
  8. In the event of any dispute, the court competent to resolve the dispute shall be the court having jurisdiction over the Seller's registered office.






Newsletter T&Cs

Terms and Conditions of the Vasco Nails online store - Hybrid Varnish Manufacturer



The provisions regarding an Authorised Economic Operator apply to contracts concluded after January 1, 2021.



CONTENTS
§ 1 Definitions
§ 2 Newsletter
§ 3 Complaints
§ 4 Personal data
§ 5 Final provisions

§ 1 DEFINITIONS

Customer – A consumer within the meaning of the Civil Code.
Newsletter – a free service provided electronically, thanks to which the Service Recipient may receive electronically previously ordered messages regarding the Store, including information about offers, promotions and new products in the Store.
Authorised Economic Operator - an economic operator concluding an agreement with the Seller directly, related to his/her business activity, but not of a professional nature for him/her (the definition is valid for agreements concluded after 1 January 2021).
Store – Vasco Nails online store - Manufacturer of Hybrid Varnishes run by the Seller at https://vasco-nails.eu
Recipient - each entity using the Newsletter service.
Privileged User – a Privileged Consumer or Entrepreneur.
Seller - MARCIN ROBERT ZIELIŃSKI, an entrepreneur running a business under the name VASCO GEL POLISH SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ, registered in the Central Register and Information on Economic Activity kept by the minister competent for economy and keeping the Central Register and Information on Economic Activity, Tax identification number: 7262690363, REGON no. 521442588, 71 Inflancka Street, Łódź 91-848.

§ 2 Newsletter

  1. The Service Recipient may voluntarily use the Newsletter service.
  2. To use the Newsletter service, you need a device with the latest version of a web browser that supports JavaScript and cookies, with access to the Internet and an active e-mail account.
  3. E-mail messages sent as part of this service will be sent to the e-mail address provided by the Customer at the time of subscribing to the Newsletter.
  4. The Service Recipient, in order to conclude a contract and subscribe to the Newsletter service, in the first step provides an e-mail address to which messages provided as part of the Newsletter will be sent. At the time of subscription to the Newsletter, a contract for the provision of the service is concluded, and the Service Provider will start providing the service to the Service Recipient - subject to paragraph 5.
  5. For the proper implementation of the Newsletter service, the Service Recipient is obliged to provide a correct e-mail address.
  6. The messages sent as part of the Newsletter will contain information about the possibility of unsubscribing from the service, as well as a link to unsubscribe.
  7. The Service Recipient may unsubscribe from the Newsletter, without giving a reason and incurring any costs, at any time, using the option referred to in paragraph 6 or by sending a message to the Service Provider's e-mail address: [email protected].
  8. The use by the Customer of the link to unsubscribe from the Newsletter or sending a message with a request to unsubscribe from the Newsletter will result in the immediate termination of the contract in the provision of this service.

§ 3 Complaints

  1. Complaints about the Newsletter should be reported to the Service Provider at the following e-mail address: [email protected].
  2. The Service Provider will respond to the complaint within 14 days of receiving the complaint.

    OUT-OF-COURT WAYS OF HANDLING COMPLAINTS AND CLAIMS
  3. In the event that the complaint procedure does not bring the result expected by the Service Recipient who is a Consumer, the Consumer may:
    1. use a mediation process conducted by the competent regional Inspectorate of Trade Inspection, to which a request for mediation should be submitted. The procedure is free of charge. The list of Inspectorates is available here: https://www.uokik.gov.pl/wazne_adresy.php#faq595;
    2. appeal to a permanent amicable consumer court operating at the Voivodeship Inspectorate of the Trade Inspection with a request to settle the dispute arising from the concluded contract. The procedure is free of charge. The list of courts is available at: https://www.uokik.gov.pl/wazne_adresy.php#faq596;6;
    3. use free assistance of municipal or district consumer ombudsman;
    4. use online ODR platform available at: https://ec.europa.eu/consumers/odr/main/?event=main.home.howitworks.

§ 4 Personal data

  1. The administrator of personal data provided by the Service User in connection with the subscription to the Newsletter is the Service Provider. Detailed information on the processing of personal data by the Seller - including other purposes and grounds for data processing, as well as data recipients - can be found in the Privacy Policy available in the Store - due to the principle of transparency, contained in the general regulation of the European Parliament and of the Council (EU) on data protection - "GDPR".
  2. The purpose of processing the Service Recipient's data is to send the Newsletter. The basis for the processing of personal data in this case is a contract for the provision of a service or actions taken at the request of the Buyer, aimed at its conclusion (art. 6, section 1 lit. b of GDPR), as well as the legitimate interest of the Seller, consisting of the processing of data in order to establish, assert or defend any claims (art. 6, section 1, letter f of the GDPR).
  3. Providing data by the Service Recipient is voluntary, but at the same time necessary for the provision of the Newsletter service. Failure to provide data means that the Service Provider will not be able to provide this service.
  4. The Service Recipient's data will be processed until:
    1. The Service Recipient will unsubscribe from the Newsletter;
    2. the possibility of pursuing claims by the Service Recipient or Service Provider related to the Newsletter ceases;
    3. the Service Recipient's objection to the processing of their personal data has been accepted - if the basis for data processing was the legitimate interest of the Seller
    – depending on what is applicable in a given case and what will happen at the latest.
  5. The Service Recipient has the right to request:
    1. to access to his/her personal data,
    2. to have his/her data corrected,
    3. to have his/her data removed,
    4. to limit the data processing,
    5. to transfer data to another administrator
      as well as the right to:
    6. object at any time to the processing of data for reasons related to the specific situation of the Buyer - to the processing of personal data concerning them, based on art. 6, section 1 letter f GDPR (i.e. based on the legitimate interests of the administrator).
  6. In order to exercise their rights, the Buyer should contact the Seller using the data from § 2 of the T&Cs.
  7. If the Buyer considers that his data are processed unlawfully, the Buyer may file a complaint with the President of the Office for Personal Data Protection.

§ 5 Final provisions

  1. The Service Provider reserves the right to amend these T&Cs only for important reasons. An important reason could be the need to change the T&Cs due to the modernisation of the Newsletter service or a change in the law, affecting the provision of the service provided by the Service Provider.
  2. Any information about any planned changes to the T&Cs will be sent to the Customer's e-mail address provided at the time of subscribing to the Newsletter at least 7 days before the changes are implemented.
  3. If the Service Recipient does not object to the planned changes until their entry into force, it is assumed that they accept them.
  4. If the Buyer does not accept the planned change, they should notify the Service Provider by sending an appropriate message to the Provider's e-mail address: [email protected], which will result in the termination of the Newsletter provision agreement upon the date of entry into force of the planned change.
  5. It is prohibited for Buyers to provide illegal information.
  6. The contract for the provision of the Newsletter service is concluded in Polish.
  7. In the event of any dispute, the court competent to resolve the dispute shall be the court having jurisdiction over the Service Provider's registered office.

 






 

 

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